PBN HIVEMIND - October Session
Creating Customer "Wow" Moments at Every Touchpoint
Join us for our October Hivemind session featuring a special learning opportunity with Karen Nichol from The Skills Collective!
What's Happening
This month's session combines our popular Hivemind format with an insightful learning session on customer touchpoints. Karen will show you how every stage of the customer journey shapes their experience, from first impressions to building long-term loyalty. Discover how to add those little "wow" moments at each step and leave with practical ideas to make your customer interactions consistent, memorable, and genuinely impressive.
Plus, enjoy all the usual Hivemind benefits: drop in and chat with your fellow PBN'ers about your business, get peer support, get inspiration from your peers, receive signposting for information, and create synergies with fellow PBN businesses.
Event Details
When: 3rd October, 9am-11am
Where: Famous Grouse Ideas Centre, Creative Exchange, Perth
Who: Members and non-members welcome
Cost: £5 fee for non-members
Venue
We are so grateful to Perth and Kinross Council for allowing us to use this incredible space at the Creative Exchange.
This is a wonderful initiative combining networking, learning, and business support. Please come along and support this event - your committee works really hard and voluntarily to bring these valuable sessions to you.
Book your place now and don't miss this opportunity to enhance your customer experience while connecting with fellow businesswomen!